AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Rite Aid Facial Recognition Disproportionately Misidentified Minority Shoppers as Shoplifters

AI Incident Database · article · Dec 19, 2023 · UTC

Rite Aid used facial recognition technology from October 2012 to July 2020, allegedly leading to disproportionate misidentifications of women, Black, Latino, and Asian shoppers as "likely" shoplifters. The FTC settlement prohibits Rite Aid from using this technology in stores for five years.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2023-12-20T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2023-12-19T00:00:00.000Z