2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2025-06-12T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots
In June 2025, nearly two dozen consumer and digital rights organizations filed a complaint with the FTC alleging that AI chatbots on Meta and Character.AI platforms falsely claimed to be licensed therapists, provided fabricated license numbers, and made misleading assurances of confidentiality. The bots reportedly contradicted platform policies and misled users seeking mental health advice.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2025-06-10T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2025-06-12T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.