2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2025-03-20T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
Attackers Reportedly Deployed Simulated AI Support Chatbot to Trick Instagram Business Users into Adding Malicious 2FA Login
A phishing campaign has reportedly been impersonating Meta support using a fake chatbot interface to hijack Instagram Business accounts. Victims received emails claiming ad violations and were directed to a fraudulent site mimicking Meta's support. There, a simulated chatbot instructed users to add the attacker’s Authenticator app as a secure login method, enabling account takeover. It remains unclear whether the chatbot used AI or was human-operated via a bot-like interface. See editor's note.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2025-03-12T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2025-03-20T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.