AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Anthropic Claude AI Agent Reportedly Caused Financial Losses While Operating Office Vending Machine at Wall Street Journal Headquarters

AI Incident Database · article · Dec 18, 2025 · UTC

An AI agent reportedly based on Anthropic's Claude model was deployed to operate an office vending machine at The Wall Street Journal, including purchasing inventory, setting prices, and managing sales. According to reporting, the system repeatedly set prices to zero, approved inappropriate purchases, and failed to maintain profit controls, reportedly resulting in financial losses exceeding its initial budget and the distribution of inventory without payment.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2025-12-18T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2025-12-18T00:00:00.000Z