2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2025-08-28T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
AI-Powered Taco Bell Drive-Thru Reportedly Disrupted by Viral Prank Ordering 18,000 Water Cups
Taco Bell's voice-based drive-thru system was reportedly overwhelmed after a prankster ordered 18,000 water cups, reportedly causing the AI to stall mid-interaction and forcing staff to intervene. Purportedly viral clips of repeated misinterpretations prompted the company to reassess where and when to deploy the system, as customer frustration and operational disruptions mounted across participating locations.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2025-08-29T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2025-08-28T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.