2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2023-06-09T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews
McDonald's, Wendy's, and Hardee's AI chatbots deployed to pre-screen job candidates and schedule interviews reportedly ran into issues such as not giving useful submission instructions, failing to relay information to the manager, and scheduling an interview when the manager was not available.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2023-01-05T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2023-06-09T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.