AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Transforming Insurance Communication with DIALOGIC: AI-Driven Clarity, Personalisation, and Compliance for Accessible, Trustworthy Contracts Across Europe’s Digital Insurance Ecosystem

CORDIS · observation · Publication date unknown

h AXA and ACB brokers showed a 30% increase in comprehension, 40% fewer complaints, and 25% lower support costs. The platform is fully aligned with EU regulatory requirements (IDD, Accessibility Act, AI Act), supports digital inclusion, and is validated for accessibility and security (EN 301 549, ISO 27001). By transforming ASTOUND’s research into a market-ready, patent-protected SaaS solution, DIALOGIC sets a new standard for clarity, compliance, and user empowerment in digital insurance communication, with strong scalability to adjacent sectors. Linguistics, Pragmatics, Insurance, Communication

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recordType
award
status
SIGNED
region
EU
value
2498250
unit
EUR

Evidence & attribution

European Commission, CORDIS Horizon Europe project dataset. Metadata adapted.

License: CORDIS reuse policy

First collected: 2026-09-20T04:21:15.460Z. This is not the publication date.