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hoBIT: A Profile-Aware Retrieval-Augmented Chatbot for University Academic Advising

arXiv · AI, language, vision and robotics · article · Aug 27, 2026 · UTC

In university academic advising, identical questions can require different answers depending on a student's department, admission cohort, and degree program, causing profile-blind retrievers to surface plausible but inapplicable evidence. We present proFILL, a method for transforming hoBIT, our college's current rule-based advising chatbot, into a profile-aware retrieval-augmented generation (RAG) system. Rather than requiring a complete user profile upfront, proFILL progressively acquires only the profile attributes needed for each query, guided by both the query intent and the initially retr

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