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SOURCE-LINKED INTELLIGENCE

Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

AI Incident Database · article · Aug 30, 2022 · UTC

Between March 2021 and March 2022, an AI-enabled video and audio monitoring system was trialed in two South Australian aged care facilities. According to an independent audit commissioned by South Australia Health, the system produced over 12,000 false alerts, overwhelming staff and contributing to at least one missed real incident. The report concluded the system did not reach accuracy levels acceptable to staff or management during the pilot.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2021-03-01T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2022-08-30T00:00:00.000Z