AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

AI Incident Database · article · Apr 24, 2025 · UTC

Brazil’s AI-powered Meu INSS app allegedly misclassified a retirement claim filed by Josélia de Brito, a former sugarcane worker, by purportedly recording her as male. De Brito reportedly suffers from multiple chronic illnesses and faced repeated denials of social benefits due to minor filing errors. Analysts cited in the reporting suggest the system's design may disadvantage rural and digitally excluded users.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2025-04-24T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2025-04-24T00:00:00.000Z