2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2025-04-19T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations
In April 2025, users of Cursor, an AI-powered coding assistant developed by Anysphere, reported being logged out unexpectedly. An AI-powered support bot, "Sam," allegedly responded with an invented login policy to justify the behavior. The hallucinated policy was not based on any real company change. The incident reportedly led to subscription cancellations.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2025-04-19T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2025-04-19T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.