2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2025-03-07T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
An Apple voicemail transcription system allegedly misinterpreted a message from Lookers Land Rover in Motherwell, Scotland, to 66-year-old customer Louise Littlejohn by inserting an explicit phrase and an insult. The original voicemail was a standard business message, but AI processing errors introduced offensive and misleading content into the text version.
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Reported occurrence date: 2025-03-05T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.