2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2023-05-25T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders
The National Eating Disorders Association (NEDA) has shut down its chatbot named Tessa after it gave weight-loss advice to users seeking help for eating disorders. The incident has raised concerns about the risks of using chatbots and AI assistants in healthcare settings, particularly in addressing sensitive issues like eating disorders. NEDA is investigating the matter, emphasizing the need for caution and accuracy when utilizing technology to provide mental health support.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2023-05-29T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2023-05-25T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.