AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Airbnb's Trustworthiness Algorithm Allegedly Banned Users without Explanation, and Discriminated against Sex Workers

AI Incident Database · article · Feb 27, 2020 · UTC

Airbnb allegedly considered publicly available data on users to gauge their trustworthiness via algorithmic assessment of personality and behavioral traits, resulting in unexplained bans and discriminatory bans against sex workers.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2017-07-01T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2020-02-27T00:00:00.000Z