2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2024-10-09T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
Alleged AI-Powered Call Center Breach Exposes Over 10 Million Conversations in the Middle East
An AI-powered call center platform in the Middle East reportedly experienced a significant data breach, allegedly exposing over 10 million conversations between consumers, operators, and AI agents. Attackers allegedly accessed the platform’s management dashboard, stealing sensitive data, including national ID documents. The breach poses reported risks such as phishing, identity theft, and social engineering attacks. The stolen data was reportedly listed for sale on the dark web.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2024-10-08T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2024-10-09T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.