AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Zillow Shut Down Zillow Offers Division Allegedly Due to Predictive Pricing Tool's Insufficient Accuracy

AI Incident Database · article · Nov 2, 2021 · UTC

Zillow's AI-powered predictive pricing tool Zestimate was allegedly not able to accurately forecast housing prices three to six months in advance due to rapid market changes, prompting division shutdown and layoff of a few thousand employees.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2021-11-02T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2021-11-02T00:00:00.000Z