2026-09-20T23:22:28.549Z
- publishedAt:
Not provided→ 2023-10-05T00:00:00.000Z
SOURCE-LINKED INTELLIGENCE
UnitedHealth Accused of Deploying Allegedly Flawed AI to Deny Medical Coverage
UnitedHealthcare allegedly used a faulty AI algorithm with a 90% error rate to override doctors' recommendations and deny health coverage. This AI, developed by NaviHealth, reportedly led to premature discharge from care facilities and substantial out-of-pocket expenses for patients, according to a lawsuit filed in the District Court for Minnesota.
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- recordType
- incident-report
- evidenceStatus
- reported
- region
- Global
Reported occurrence date: 2023-02-28T00:00:00.000Z
Evidence & attribution
- AI Incident Database
- AI Incident Database · 2023-10-05T00:00:00.000Z
AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.
License: CC BY-SA 4.0
First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.
Observed changes
AIIC observation times, not verified publisher revision times. Up to eight recent revisions.