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Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

AI Incident Database · article · Jul 1, 2026 · UTC

Montefiore Hospital in New York reportedly laid off 12 utilization-review nurses after changing the department's workflow and introducing AI-powered software. The nurses' union alleged that the technology replaced their work and violated contractual protections governing AI. Montefiore disputed that account and described the changes as part of a nonclinical paperwork program.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2026-05-28T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2026-07-01T00:00:00.000Z