AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Facebook Content Moderators Demand Better Working Conditions Due to Allegedly Inadequate AI Content Moderation

AI Incident Database · article · Nov 18, 2020 · UTC

Content moderators and employees at Facebook demand better working conditions, as automated content moderation system allegedly failed to achieve sufficient performance and exposed human reviewers to psychologically hazardous content such as graphic violence and child abuse.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2020-04-01T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided2020-11-18T00:00:00.000Z